Legals

Privacy Policy

Updated 20 August 2016

Bendigo Occupational and Environmental Medicine

Introduction

The Privacy Act 1988 (Commonwealth) gives you certain rights concerning information that you give to this practice. We need your consent to collect personal information about you.

This page explains what your rights are over the use we make of that information and how we may disclose it to other medical service providers and organisations.

Collection

We will only collect information that is necessary to assess, advise and treat you.

Such information may include a full medical history; family medical history; ethnicity; contact details; Medicare or health fund details; genetic information; and billing or account details.

The information will typically be collected directly from you. There may be occasions when we need to obtain information from other sources, such as other doctors or health professionals; where this is the case, we will ask for your written permission in advance.

Our practice staff, therapists and medical practitioners, will participate in the collection of this information.

In rare emergency situations, where your life is in danger or if you are physically incapable of giving your prior express consent, we may need to collect personal information from relatives or other sources or provide information about you to other doctors who are treating you.

Use and Disclosure

We will use and disclose your information for purposes such as:

Access

You are entitled to access the information we have collected about you, except in rare circumstances where we might legitimately deny access. The Privacy Act sets out the circumstances, where we can deny you direct access to that information. For example where:

If we deny you access, we will provide you with a written explanation of our reasons.

We ask that your request is in writing. We may ask you to pay a fee for photocopying and staff time involved in processing your application. You can apply for an amendment to your health record if you believe it contains inaccurate or incomplete information.

Website Privacy Policy

We take privacy issues seriously and are committed to protecting your personal information. Please take a moment to review this privacy notice, which explains how this website collects, uses, and safeguards the information you enter here. This privacy policy applies only to information collected by BendigoOEM.com.au; it does not govern personal information furnished through any means other than through the website BendigoOEM.com.au.

If you supply your email address (or any other contact information), we will only use that information for the purpose specified (for example to reply to a question you asked or another enquiry). We will not pass your details on to a third party or send you unsolicited email (unless you have subscribed to an email newsletter).

BendigoOEM.com.au does not use cookies.

An IP address is a number that is automatically assigned to your computer whenever you are surfing the Web. Web servers (the computers that present Web pages) automatically identify your computer by its IP address. BendigoOEM.com.au web servers collect IP addresses for system administration and to audit the use of this site. As is typical, when visitors request pages from BendigoOEM.com.au, our servers log the visitor's IP address, referrer site and user-agent information. The server does not normally link IP addresses to anything personally identifiable, which means that it logs the user's session, but the user remains anonymous.

We take your rights to privacy seriously, and will make every reasonable effort to protect them.

Privacy Officer

Privacy Officer
Bendigo Occupational and Environmental Medicine
PO Box 107
Bendigo VIC 3552

We will respond to your query or complaint. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at www.oaic.gov.au. Further information about the Privacy Act, 1988 can also be obtained at this website.

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